Frequently Asked Questions
All subscription orders ship within the first week of the following month. One-time purchases ship within 3-7 days. Please allow 6-10 days for arrival. COVID/holidays may delay shipping so we are unable to guarantee shipping times.
Due to the nature of the items we sell, we do not accept returns. Please contact us if you have any issues with your items and we can help get you in touch with the manufacturer of the item.
Absolutely! Let us know any concerns you have about materials and products for allergies you may have.
You can absolutely cancel your subscription at any time, though be aware if your order has already been placed there will be a cancellation fee of $20.
For example, if your subscription comes out on the 18th and you cancel after that date, you will have a cancellation fee. However, if you cancel your subscription before the 18th, no fee will be applied.
If your package is returned due to failed delivery, we will hold onto your package for 90 days. After 90 days, we will not issue a refund for that order.